Privacy Policy

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Effective Date: 2026-05-20 10:07:52 • Last Updated: 2026-05-20 10:10:33

Mississippi County Health Department ("MCHD," "we," "us," or "our") operates the website misscohealth.com (the "Site"). This Privacy Policy explains what information we collect from visitors to our Site, how we use it, who we share it with, and the choices you have regarding your information.

By using misscohealth.com, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Who We Are

Mississippi County Health Department
1200 East Marshall Street
Charleston, MO 63834
Phone: (573) 683-2191
Email: info@misscohealth.com

We also operate a clinic at:

202 E. Pine Street
East Prairie, MO 63845
Phone: (573) 649-5502

2. Information We Collect

We collect two general categories of information through the Site: information you provide directly, and information collected automatically when you visit.

2.1 Information You Provide Directly

You may choose to provide information to us when you:

  • Send us an email or contact us through a form on the Site
  • Request an appointment, records, or other services
  • Sign up for newsletters, alerts, or notifications
  • Complete a survey or feedback form

The information you provide may include your name, email address, phone number, mailing address, and the contents of any message you send us.

Please do not submit sensitive personal health information, Social Security numbers, financial account numbers, or other confidential information through general website forms, search bars, or contact fields. If you need to communicate protected health information (PHI), please contact us by phone or in person.

2.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically by our servers and by third-party services we use. This information may include:

  • Your IP address and approximate geographic location
  • Browser type and version
  • Operating system and device type
  • The pages you view and the time spent on each page
  • The website you came from, also known as the referring URL, and the website you go to next
  • Date and time of your visit
  • Cookies and similar tracking technologies

3. Tracking Technologies We Use

We use the following tracking technology on misscohealth.com:

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our Site so we can improve it.

Google Analytics uses cookies and similar technologies to collect information about your use of the Site, including:

  • Pages visited and time spent on the Site
  • Approximate location, typically city-level based on IP address
  • Device, browser, and operating system information
  • How you arrived at our Site, such as through a search engine, link, or direct visit

This information is transmitted to and stored by Google on servers in the United States and potentially other countries. Google may use this information to evaluate your use of the Site, compile reports on website activity for us, and provide other services relating to website activity and internet usage.

Google's use of data is governed by Google's Privacy Policy: https://policies.google.com/privacy

You can prevent Google Analytics from collecting information about your visits by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

You can also block or delete cookies through your browser settings.

4. Cookies and Similar Technologies

A "cookie" is a small text file that a website stores on your device. We and our third-party services, such as Google Analytics, use cookies to:

  • Remember your preferences
  • Understand how visitors interact with the Site
  • Measure the effectiveness of content

Your choices regarding cookies: Most web browsers let you control cookies through browser settings. You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function as intended.

For instructions on managing cookies, see your browser’s help resources for Chrome, Firefox, Safari, or Microsoft Edge.

5. How We Use Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide information about our services, programs, and events
  • Operate, maintain, and improve the Site
  • Analyze trends and visitor behavior
  • Comply with legal obligations
  • Protect the security and integrity of the Site

We do not sell your personal information.

6. How We Share Information

We may share information in the following limited circumstances:

  • Service providers. We share information with third parties that help us operate the Site, such as Google Analytics and web hosting providers. These providers are only authorized to use information as needed to perform services for us.
  • Legal requirements. We may disclose information if required by law, court order, subpoena, or government request, or to protect the rights, property, or safety of MCHD, our visitors, or others.
  • Public health activities. As a public health agency, we may share information when authorized or required to do so for public health purposes under applicable law.

We do not share your personal information with third parties for their direct marketing purposes.

7. Protected Health Information (HIPAA)

The Mississippi County Health Department is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected health information (PHI) that you provide in person, by phone, or through secure clinical channels is governed by HIPAA and our separate Notice of Privacy Practices, not by this website Privacy Policy.

This Privacy Policy applies only to information collected through misscohealth.com. Please do not submit PHI through general website forms, search fields, or email.

To request a copy of our HIPAA Notice of Privacy Practices, contact us at (573) 683-2191.

8. Data Retention

We retain information collected through the Site only for as long as needed for the purposes described in this Policy, or as required by law. Aggregated and anonymized analytics data may be retained longer for historical reporting.

Google Analytics data retention is governed by Google's policies and our Google Analytics account settings.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect information collected through the Site. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of information transmitted to or from the Site.

10. Your Privacy Rights

10.1 California Residents — CCPA / CPRA

If you are a California resident, the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), gives you certain rights regarding your personal information, including the right to:

  • Know what personal information we collect about you and how we use it
  • Request a copy of the personal information we have collected
  • Request that we delete personal information we have collected
  • Opt out of the "sale" or "sharing" of your personal information; we do not sell personal information
  • Not be discriminated against for exercising your rights

To exercise these rights, contact us at info@misscohealth.com or (573) 683-2191. We may need to verify your identity before responding.

10.2 European Economic Area / United Kingdom — GDPR

If you are located in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation ("GDPR") and similar laws may give you the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict our processing of your data
  • Request data portability
  • Withdraw consent at any time, where processing is based on consent
  • Lodge a complaint with your local data protection authority

Our lawful bases for processing typically include your consent for analytics cookies, our legitimate interests in operating and improving the Site, and compliance with legal obligations.

To exercise these rights, contact us at info@misscohealth.com.

10.3 Other Jurisdictions

Residents of other U.S. states with comprehensive privacy laws, including Virginia, Colorado, Connecticut, and Utah, may have similar rights. Contact us at info@misscohealth.com to make a request.

11. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe we have collected information from a child under 13, please contact us so we can delete it.

12. Third-Party Links

The Site may contain links to third-party websites, including state agency sites, social media pages, and other resources. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party site you visit.

13. Do Not Track

Some browsers offer a "Do Not Track" ("DNT") signal. There is no industry consensus on how websites should respond to DNT signals, so the Site does not currently respond to DNT signals.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Significant changes will be noted on the Site. We encourage you to review this Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Mississippi County Health Department
1200 East Marshall Street
Charleston, MO 63834
Phone: (573) 683-2191
Email: info@misscohealth.com